We are observing connection issues with the platform.

Resolved Oct 13, 2020 3:45 PM PDT

We are seeing that our development team’s mitigations for the connection issues are working. We’re continuing to monitor this closely for any further issues.

Problem Identified Oct 13, 2020 2:49 PM PDT

The dev team is continuing their all-hands work to address the communication problem. We have updates in various stages of completion and are getting them out as quickly as we can.

Problem Identified Oct 13, 2020 2:17 PM PDT

The dev team is continuing to work on the issue. We have some potential fixes that are being validated for deployment.

Problem Identified Oct 13, 2020 1:39 PM PDT

The development team has identified the issue and is working on a fix to get this resolved as soon as possible.

Problem Identified Oct 13, 2020 1:14 PM PDT

Connection Issues persist. We are working with our upstream partner to determine the cause of the issue and get it addressed

Problem Identified Oct 13, 2020 12:56 PM PDT

We are seeing issues with an upstream provider that is causing the connection issues. We are seeing things beginning to improve and will update again shortly.

Investigating Oct 13, 2020 12:40 PM PDT

We are observing connection issues with the platform. The dev team is investigating