Site performance has returned to normal and services have been restored. The system is now fully operational and degradation has been resolved.
Our Engineering team has applied multiple updates to resolve slow page times and some error notices throughout the platform. We are seeing performance return to normal and are continuing to monitor the situation. We anticipate full resolution for all customers as traffic continues to normalize. Until that time some customers may still continue to experience service interruptions. We appreciate your continued patience and understanding. Updates will continue to be posted throughout the remainder of this event.
Development has implemented additional fixes and will continue to monitor site performance and 504 errors. When the issue has been confirmed to be resolved, we will update with more information
We are continuing to monitor site performance. We have seen improvements in page load times but some users will still experience delays in various areas of the application. Known impacted areas include Google Calendar and Quickbooks synchronization, which still have tasks queued and may see a delay.
We are still seeing occasional reports of “504” or other “timeout” errors within the platform and will continue to update this site as performance and stability issues are resolved.
Our development team is still monitoring performance and implementing fixes. We see continuing improvement in site performance, but there are still accounts being affected.
Our development team has implemented fixes for the sluggishness issues experienced this morning. We are continuing to monitor the situation and we are seeing site improvement. When the issue has been confirmed to be resolved, we will update with more information
Our development team continues to investigate reports of slow access issues. We will continue to post updates as more information becomes available.
We are continuing to review reports of platform access errors and slow access times. We will update this site as more information becomes available.
We are investigating intermittent issues with our platform. Some users are reporting error messages while others are experiencing slow access times. We will update here with more details as they become available.