Phone and chat support unavailable

Gelöst 18. Jan 2024, 08:26 Uhr PST

Problem identifiziert 18. Jan 2024, 08:22 Uhr PST

We identified an issue preventing the ability to paste as expected in the app. The team is working to solve this as quickly as possible.

Gelöst 15. Nov 2022, 12:21 Uhr PST

Internal issue has been resolved and requests such as uploads, automation and scripts are processing normally.

Untersuchung 15. Nov 2022, 12:11 Uhr PST

An issue has been identified regarding an internal system processes and is currently being investigated. Users may see problems processing requests. More information will be posted.

Gelöst 28. Sep 2022, 15:52 Uhr PDT

AWS has resolved the issue, phone and chat services are operational. No other areas of the application have been affected.

Problem identifiziert 28. Sep 2022, 10:23 Uhr PDT

AWS has identified an issue within their API gateway. This is affecting our downstream services including phones and chat.

Untersuchung 28. Sep 2022, 10:07 Uhr PDT

We are experiencing technical issues with our phone and chat systems. Email support is still available, please submit support requests via email at help@repairshopr.com