Third Party Services

Reports of RepairShopr failing to load for UK partners

Resolved

The team is confident that the issue regarding UK region DNS connectivity has been resolved.

If you have continued issues connecting to RepairShopr, please reach out to help@repairshopr.com

Monitoring

The team has determined the cause of these page loading failures are UK region DNS issues. As a workaround connecting to a VPN or alternative interconnection will resolve the issue.

Investigating

The team investigating reports of failed communication with RepairShopr. At this time, we have confirmed that using a hotspot or connecting to an alternative internet service provider has resolved the issue.