Background Workers
Resolved Background Workers: Scripting, Scheduled Reports, and Notifications
The team has deemed our Background Workers stable since our latest updates and are calling the all clear.
We will be sharing a retrospective on this incident and action items we will be taking to avoid incidents like this in the future.
This issue is now resolved, but if you have any further questions or concerns relating to this issue, please reach out to our support team at help@repairshopr.com.
UPDATE: The background workers are back online and operational. We are seeing improvement and stability with all operations and queues. The team is continuing to monitor until we call the all clear.
We have identified an issue impacting background processing including: scripting, scheduled reports, and notifications.
Our team is currently working on resolving it. We apologize for any inconvenience this may have caused and appreciate your patience while we work to fix the problem. We will provide further updates as soon as possible. Thank you for your understanding.