Outgoing Emails Degraded
We’re pleased to announce that our email services have been fully restored and are now operating as expected. Thank you for your patience during the outage.
Our third-party vendor has confirmed the issue is resolved. We’re now seeing emails deliver successfully and will continue to monitor the situation.
We apologize for the inconvenience this is causing. Our engineering team is working to move our email notifications off of the existing third party solution to a more stable provider. We are still diligently working with the original third party to regain functionality within their email system.
Our engineering team is working with the third party we use to send emails to resolve an issue where emails are being delayed and in some cases not sending. We have escalated with the third party and are working diligently to respond
BYO SMTP is not impacted by this issue.
- Services / Application Server
- Services / Background Workers