Outgoing SMS Degraded

Resolved Jan 22, 2025 10:47 AM PST

SMS has remained functional throughout our monitoring over the past week. This issue is now resolved. Our team will continue to monitor our SMS performance to ensure it remains functional. Thank you for your patience while we worked through this issue with our third party SMS provider.

Monitoring Jan 15, 2025 4:36 PM PST

We are seeing that SMS functionality is restored, and SMS messages are now sending as expected. The team will continue to monitor performance over the coming days before considering this issue fully resolved.

Problem Identified Jan 13, 2025 8:50 AM PST

We are working diligently with our third party to restore SMS functionality as quickly as possible. We appreciate your continued patience while we work to resolve this issue.

Problem Identified Jan 9, 2025 7:52 AM PST

We are experiencing an issue with our third party, which sends SMS notifications from our platform. BYO SMS are not impacted. We are working with our third party to resolve this quickly. We appreciate your patience as we work to resolve this issue.