Third Party Services
Outgoing Email Degraded
Outgoing email has remained functional throughout our monitoring today. This issue is now resolved. Our team will continue to monitor our email performance to ensure it remains functional. Thank you for your patience while we worked through this issue with our third party email provider.
Outgoing email functionality has been restored. Our team will continue to monitor our email performance to ensure stability. Thank you for your patience while we worked through this issue with our third party email provider.
Please note that outgoing emails that were queued to send within the past 72 hours will send automatically. However, emails that were queued to be sent during the outage more than 72 hours ago will not send automatically and will need to be manually resent. We apologize for any disruption this causes.
We are continuing to work diligently with our third party email provider to restore outgoing email functionality. RepairShopr accounts using BYO SMTP and accounts that use Verified Domains continue to function as expected. We will post another update here once functionality has been restored.
We are experiencing an issue with our third party, which sends email notifications from our platform. BYO SMTP, previously-existing Verified Email Domains, and platform emails like notifications, alerts, and account verifications are not impacted. We are working with our third party to resolve this quickly. We appreciate your patience as we work to resolve this issue.