Xero Invoice Sync process may result in a 500 Internal Server Error for some accounts

Problem Identified Jun 30, 2025 6:00 PM PDT

We are still working with Xero to urgently resolve sync errors that some users are receiving. We apologize for any business disruption you may be experiencing in the meantime.

Problem Identified Jun 26, 2025 9:49 AM PDT

We are continuing to work with Xero to urgently resolve sync errors that some users are receiving. We apologize for any business disruption you may be experiencing in the meantime.

Problem Identified Jun 25, 2025 5:08 AM PDT

We are partnering with Xero directly to restore Xero integration functionality for affected accounts. While we don’t currently have an ETA, we are working diligently to restore access as quickly as possible.

Investigating Jun 23, 2025 3:14 PM PDT

While monitoring the status of Xero sync, we have identified a small number of accounts which may still be experiencing issues syncing invoices to Xero. We are investigating further and will update when we know more.

Monitoring Jun 23, 2025 8:20 AM PDT

Xero Sync is now working as expected. Affected accounts may need to re-authenticate to Xero to restore functionality. We are taking additional steps in partnership with Xero to help avoid this situation in the future. We will continue to monitor for the time being to ensure continued stability.

Opened Jun 20, 2025 2:42 PM PDT

Affected users may experience delays or failures in invoice syncing. We are partnering with Xero directly to restore Xero integration functionality for affected accounts. While we don’t currently have an ETA, we are working diligently to restore access as quickly as possible.