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Ticket Attachment delays

Résolu

Ticket Attachment upload performance has returned to normal operating parameters. This issue is resolved. We will continue monitoring to ensure system stability.

Sous surveillance

We’ve made some adjustments and Ticket Attachment performance has improved. We’ll continue to monitor to ensure platform stability.

En voie de résolution

We’re seeing delays of up to 15 minutes when processing ticket attachments. Our team is investigating the cause.