Ticket Communications are not functioning

Løst Oct 23, 2026 1:39 PM PDT

Ticket communications are functional and stable. This incident is resolved. We will continue to monitor to ensure ongoing stability.

Overvåkes Oct 23, 2026 10:21 AM PDT

We’ve deployed a fix and have verified that ticket communications are operational once again. We apologize for the disruption to your business. We will continue to monitor to ensure stability.

Problem identifisert Oct 23, 2026 10:02 AM PDT

We have received reports that ticket communications, such as sending emails or posting public or private notes, are not functional. Our team has identified the cause and is working to immediately resolve the issue.